Forward-looking, Actionable, Customer Events – FACE

Industry 4.0 in aftersales leveraging “Big Data” to deliver profitable parts growth through pro-active lead generation and effective aftermarket sales funnel management:

• Perform data mining with enhanced systems and tools
• Deploy and embed state-of-the-art sales funnel management processes
• Introduce clearly defined measurable sales KPIs supporting parts growth
• Increase company value through a profitable industry 4.0 deployment
• Benefit from proven methodologies commonly used by industry leaders

There are five deployment and maturity levels. We will together assess As-Is and establish a road map to the intended To-Be maturity level. The road map will include clear milestones, a robust development plan, and relevant Key Performance Indicators (KPIs) to track long-term progress toward the targeted To-Be maturity level

FACE brings long-term financial growth from parts sales, effective sales funnel processes, and an activity powered team collaboration